Privacy Policy

1. Introduction

bdg3 (referred to herein as "we", "us", or "our") operates the online gaming and sports betting platform accessible at https://bdg3.ws. We are committed to protecting the privacy and personal data of all users, including players based in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh. This Privacy Policy sets out the legal basis and practical procedures by which we collect, store, use, and protect the personal information you provide when accessing or using the bdg3 platform.

By accessing bdg3 and creating an account, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, you must discontinue your use of the platform immediately. We encourage all players to review this document periodically, as we may revise it to reflect changes in our practices or applicable laws.

2. Information We Collect

When you register, use, or interact with the bdg3 platform, we may collect the following categories of personal data:

• Identity information: full name, date of birth, national ID or passport number for account verification purposes.
• Contact information: mobile phone number, email address, and city of residence (e.g., Dhaka, Rajshahi, Barisal, Mymensingh).
• Financial information: deposit and withdrawal transaction history, preferred payment methods such as bKash, Nagad, Rocket, Upay, or bank details provided for processing payouts.
• Technical information: IP address, browser type, device model, operating system, session duration, and pages visited on the bdg3 platform.
• Behavioral information: betting history, game preferences, bonus usage patterns, and session activity logs used to improve your experience.

We collect this information directly from you during registration, through your use of bdg3 features, and automatically via cookies and similar tracking technologies when you navigate our platform.

3. How We Use Your Information

The personal data we collect from users of bdg3 is used exclusively for the following legitimate purposes:

• Account management: to create, verify, maintain, and secure your bdg3 player account and enable login and platform access.
• Transaction processing: to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels accurately and securely.
• Platform improvement: to analyze gameplay trends, resolve technical issues, and continually enhance the bdg3 sports betting and casino experience.
• Responsible gaming compliance: to monitor player activity for signs of problem gambling and to apply self-exclusion or deposit limit tools where required under our responsible gaming framework.
• Communications: to send you essential service notifications, security alerts, account updates, and — where you have opted in — promotional offers and bonus announcements from bdg3.

4. Cookies and Tracking Technologies

bdg3 uses cookies — small text files placed on your browser — and similar tracking technologies such as web beacons and local storage to enhance platform performance and personalize your gaming experience. Cookies help us remember your login session, language preferences, and the last games you played on our cricket betting and slots sections.

You may configure your browser settings to block or delete cookies at any time; however, please note that disabling cookies may limit certain functionality on the bdg3 platform, including persistent login and personalized recommendations. We do not use cookies to track your activity outside of the bdg3 website.

5. Sharing of Your Information

bdg3 does not sell, trade, or rent your personal information to external parties. We may share your data only in the following strictly limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating the bdg3 platform, including payment processors (bKash, Nagad, Rocket), identity verification services, and platform infrastructure providers — all bound by confidentiality agreements.
• Legal obligations: where required by applicable law, court order, or a legitimate request from a competent regulatory or law enforcement authority, we will disclose the minimum necessary information.
• Business transfers: in the event of a merger, acquisition, or asset sale, player data may be transferred to the successor entity, subject to the same or equivalent privacy protections outlined in this policy.

In all cases, we require any party receiving your data to treat it with the same level of confidentiality and care that we apply to it ourselves.

6. Data Security

bdg3 employs industry-standard technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, role-based access controls for internal staff, and regular security audits of our platform infrastructure.

While we are committed to maintaining robust security practices, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable regulations as promptly as possible.

7. Data Retention

We retain your personal data for as long as your bdg3 account remains active, or as required to fulfill the purposes outlined in this Privacy Policy, and for any additional period required by applicable law or regulatory obligations. Account information may be retained for up to seven years after account closure for compliance, anti-fraud, and dispute resolution purposes. Once the retention period expires, your data will be securely deleted or anonymized so that it can no longer be associated with your identity.

8. Your Rights and Choices

As a bdg3 user, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with your account details and a clear description of your request:

• Right to access: you may request a copy of the personal data bdg3 holds about you at any time.
• Right to rectification: if any of your personal data held by bdg3 is inaccurate or incomplete, you have the right to request correction.
• Right to erasure: subject to our legal retention obligations, you may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Right to object: you may opt out of receiving promotional communications from bdg3 at any time by contacting us or using the unsubscribe option in our emails.
• Right to data portability: you may request that we provide your personal data in a commonly used, machine-readable format where technically feasible.

We will respond to all verified data rights requests within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect against unauthorized access to account information.

9. Third-Party Links

The bdg3 platform may occasionally reference third-party services — such as payment providers like bKash and Nagad, or game providers like Pragmatic Play and Evolution Gaming — but we do not embed external third-party links that direct users away from the bdg3 platform. Our Privacy Policy applies solely to data collected and processed within the bdg3 platform. We are not responsible for the privacy practices or content of any external websites or services.

10. Children's Privacy and Age Restriction

bdg3 is strictly an adult entertainment platform. All gambling and sports betting services offered on bdg3 are intended solely for individuals aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If you are a parent or guardian and believe that your child has provided personal information to bdg3, please contact us immediately at [email protected] and we will take prompt steps to delete that information from our records. It is the responsibility of parents and guardians to monitor and control access to online gambling platforms. By registering on bdg3, you confirm that you are 21 years of age or older.

11. Updates to This Privacy Policy

bdg3 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal standards. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the bdg3 platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this policy periodically so you remain informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bdg3 handles your personal data, our dedicated support team is available 24/7 to assist you. We are committed to resolving all privacy-related inquiries promptly and transparently.

You may reach the bdg3 privacy and support team by email at [email protected]. Please include your registered username and a clear description of your query so we can respond as efficiently as possible. We aim to acknowledge all privacy requests within 48 hours of receipt.